About the CDP-360 (Conflict Dynamics Profile)

                 Conflict Dynamics Profile 360 (CDP-360) Sample Report

 The CDP-360 is a multi-rater version of the CDP that is available in both paper/pencil and online formats. People who take the CDP-360 receive a feedback report and a development guide.

The CDP-360 produces a complete "conflict profile" by providing feedback on: 

• what provokes an individual (Hot Buttons)
• how that individual perceives the way s/he typically responds to conflict
• how others view that individual responding to conflict
• how the individual responds before, during and after conflict
• which responses to conflict have the potential to harm one's position in a particular organization

Feedback Report
The CDP-360 Feedback Report presents results in text form as well as in clear, understandable tables and graphs. The 22-page Feedback Report includes the following:

Active-Constructive Response Profile
Four ways of responding to conflict which require some effort on the part of the individual, and which have the effect of reducing conflict: Perspective Taking, Creating Solutions, Reaching Out, and Expressing Emotions.

Passive-Constructive Response Profile
Three ways of responding to conflict which have the effect of dampening the conflict, or preventing escalation, but which do not require any active response from the individual: Reflective Thinking, Delay Responding, and Adapting.

Active-Destructive Response Profile
Four ways of responding to conflict which through some effort on the part of the individual have the effect of escalating the conflict: Winning at All Costs, Displaying Anger, Demeaning Others, and Retaliating.

Passive-Destructive Response Profile
Four ways of responding to conflict which due to lack of effort or action by the individual cause the conflict to either continue, or to be resolved in an unsatisfactory manner: Avoiding, Yielding, Hiding Emotions, and Self-Criticizing.

Scale Profile
How one's typical responses during conflict are viewed by his/her boss, peers, and direct reports.

Discrepancy Profile
The particular responses to conflict on which one's self-perceptions and those of others differ most markedly.

Dynamic Conflict Sequence
How constructively and destructively one responds to conflict before it begins, while it is underway, and after it is over.

Organizational Perspective on Conflict
The particular responses to conflict which are especially discouraged in one's organization; regularly engaging in these responses can have severe negative effects for one's career.

Hot Buttons Profile
The types of people and situations most likely to irritate the individual and provoke conflict.

Developmental Feedback
Direct comments about one's responses to conflict from his/her boss, peers, and direct reports.

Developmental Worksheets
Two worksheets to aid the individual in identifying his/her clearest opportunities for development. 
 

CDP-360  Development Guide

Managing Conflict Dynamics: A Practical Approach

Accompanying the Conflict Dynamics Profile® instrument is a detailed and user-friendly development guide. Over 115 pages in length, Managing Conflict Dynamics: A Practical Approach is based on the idea that while conflict itself is inevitable, ineffective and harmful responses to conflict can be avoided, and effective and beneficial responses to conflict can be learned. Better conflict management is the goal of this guide, and its focus is particularly on those areas in which individuals have the most control -- contending with provocation and appropriately responding to conflict.

While this guide accompanies the Conflict Dynamics Profile®, it can easily be used without the instrument for anyone interested in improving his or her conflict management skills. All the information, advice and activities are described in as format that is easy to understand and follow.

Topics covered include:

• Confronting conflict while building relationships
• Managing emotions (yours and others)
• Resolving conflict
• Accepting conflict
• Cooling your Hot Buttons