I usually start my day with a read-around of curated articles, delivered to my inbox by, NextDrat (The day's most fascinating news from Dave Pell) and Medium ( a place to read, write, and interact with the stories that matter most to you) Between the two emails, it is possible for me to miss the whole morning as I read the articles curated explicitly for me, then and follow links to related articles, in an attempt to keep up with what is happening in the world and especially in my ...

Being able to manage conflict at work requires practice and skill. A key input into this process can be in understanding which type of person is most likely to "push your buttons" and how you can best respond in those situations.
Below are five of the most common personality traits that people can find difficult to work with, and how you could change your approach when working and engaging with these types of people.    1. Self Centered ...

Last time we talked about the five steps great sales professionals use to take their client through the sales process to reach the buying decision. Selling and "closing the sale" relies on creating an environment in which the client feels comfortable and that they have established an authentic and relatable relationship with the sales professional. Let's now consider how the DISC model can be used to close the sale:
  1. Dominant - 'D' style cl...

What are the key attributes that differentiate a good salesperson versus a great salesperson? If we think of "selling" as a process which has steps to help guide a customer to reach a buying decision, then there must be elements of that process that can be influenced by the exceptional salesperson?
Some of which include:
- Guiding the customer through the process
- Listening to what the customers' needs are
- Focusing on problem-solving (which is achieved by...

THE FOUR DISC BEHAVIORAL STYLES HOW TO GET THE FOUR STYLES TO MAKE DECISIONS IN GROUPS   DISC is a behavioural model developed in the 1950's and today is used worldwide in organisations to help teams work more cooperatively together. It is made up of 4 key styles and because of their different approach to group work they tend to make decisions differently. DISC is used to help determine a course of action when solving problems within a team or assigning jo...